What people say about us
S Skubala
We purchased an Aurora umbrella for our outdoor area about 8 years ago and the process was smooth and hassle free. We had the canopy replaced in 2021 and once again, Instate Shade were a pleasure to deal with. Our umbrella is still going strong and we would highly recommend Instant Shade Umbrellas.
Libby
We have been extremely happy with our 3 umbrellas purchased and installed by Instant Shade.
They are a quality product that has stood up to the outdoor elements and still look as good as new!
I wouldn’t hesitate to recommend this company.
Cory Slater
Great service, and helped us out of a jam over the Christmas period. Highly recommend!
Richard Dodsworth
Great support in advising and supplying a spare part for our outdoor umbrella.
Neville Curtis
Great product, got one installed around our outdoor pool , The whole process was super easy and these guys where very professional, thanks again, highly recommend 👍🏾
Brenton Hale
My wife and I purchased an umbrella from Instant Shade. Trevor, the team member who delivered and assembled the structure, was nothing short of amazing. His patience in showing us how to use the umbrella was greatly appreciated.
The umbrella itself is amazing. The quality of the frame and fabric is fantastic.
We’ve already recommended Instant Shade to our families!
Stephen Hill
Instant Shade came highly recommended to us. We found the team at Instant shade to be a highly professional outfit from the first point of contact right through to the installation of our products in our commercial outdoor premises. Thank you, you are a quality outfit.
Tiff Barrass
Alan and the team produce beautiful branded umbrellas. The team are very accommodating in crunchy deadlines and we are always pleased with the outcomes. Would recommend!
Leonie Mulvany
Terrific to deal with. Rachel went to considerable trouble and we were just replacing the top of a well used umbrella purchased from instant shade many years ago. She made sure it was the correct top for the umbrella and invoicing was very simple. Thanks Leonie and John Inverloch
Romulus
Purchased the Eclipse 4.0 some years ago and it is excellent in wind amd provides superior UV protection.
I recently needed advice on a maintenance issue and received prompt and concise instructions to remedy the problem. Great after sales service.
Recommend.
Mitchell Walsh
The Umbrosa Paraflex wall mounted umbrella was the perfect option for our space. We are so pleased with the quality and versatility.
Amanda Cullen
Customer service done right and found in the strangest of places.
When Customer Relations left their role, the Director- Michael stepped in to assist.
We think he should be awarded a medal with how he communicates and problem solves.
Next his staff-Trevor who has been with the company for almost 15 years, just puts his head down and bum up.
Installing new skins on 7 umbrellas took less than half a day. That is impressive. If you are paying by the hour, its very reassuring knowing that someone is keen to get the job done.
On this occasion, Nick was the perfect back up dancer, finishing off the routine, adding all the buckles etc as Trevor surged forward.
As a sporting Club in the City of Melbourne, we are exposed to all the elements, particularly as of recent, this crazy wind. Nice knowing that we have a product that we can rely on and a team that are absolutely committed to you having the best product around
10/10